Rishu Sood is a dynamic professional with over 15 years of experience in project management, quality improvement, and people management. Currently serving as a Sr. Process and Quality Consultant at Target, they have previously excelled in roles at IBM India, where they led initiatives resulting in significant improvements in customer satisfaction and defect reduction. Rishu's expertise includes ITIL V3 certification, quality assurance, and continuous process improvement, showcasing a strong track record of enhancing operational excellence across various organizations. They hold a Bachelor of Commerce degree from Bangalore University.
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