Shantel Service is a Customer Experience Advocate with over 20 years of retail management experience, specializing in driving sales and growth through omni-channel sales and visual merchandising. Shantel held the position of Store Manager at Kohl's Department Stores from 2011 to 2025, and prior to that, served as Store Manager at Mervyns from 1998 to 2007 and Assistant Store Manager at JC Penney from 2007 to 2009. Currently, Shantel is the Store Director at Target, where they continue to excel in delivering outstanding service and leading operations in a fast-paced environment.
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