Sydney Ma currently serves as a Guest Advocate and Closing Expert at Target since June 2021, where responsibilities include enhancing guest experiences and ensuring service expectations are met through friendly engagement. Prior to this role, Sydney worked as a Server Team Lead at Sterling Estates Senior Living Communities from November 2018 to June 2021, supervising a team in providing banquet-style service to residents while maintaining customer satisfaction. Sydney is pursuing a degree at Southern New Hampshire University, achieving a GPA of 3.9, with expected graduation in 2026.
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