TeMitri Simms has significant experience in digital guest services and training, demonstrated through a role as Digital Guest Services Sr Specialist at Target, where customer satisfaction insights were developed by analyzing patterns in contact drivers. In addition, TeMitri served as Senior Training Specialist, creating user guides and training documents while providing subject matter expertise in Salesforce and Axiom. Prior experience includes a position as Research and Remediation Analyst at Wells Fargo Home Mortgage, where compliance was facilitated through loan process analysis and discrepancies resolution, significantly reducing approval times. TeMitri also holds a Data Analytics certification from eCornell.
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