William Taylor is a Senior Manager Collections Dialer at Target, bringing 14 years of experience in implementing and supporting various contact center technologies, including Avaya and Genesys. Previously, they served as a Senior Systems Developer at Target Financial Services and an IT Manager at both Target and Apollo Group. William holds a Master’s degree in Computer Information Systems from the University of Phoenix and a Bachelor of Science in Accounting from Arizona State University. Additionally, they have military experience as a Corporal in the US Army.
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