Danni MacKay MSc has a vast amount of experience in the service industry, holding various management positions in different companies. With a background in hospitality management and qualifications in financial advising, Danni has showcased strong leadership skills in managing teams, improving guest satisfaction, and handling customer escalations effectively. Danni's ability to recruit, train, and mentor staff has resulted in reduced turnover rates and the establishment of strong team dynamics. With a focus on customer service and employee satisfaction, Danni has consistently strived to ensure optimal experiences for both clients and team members.
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