Erica Chan is a seasoned Director of Pricing and Business Operations, currently leading Business and Marketplace Operations at Taskrabbit since 2025. With previous roles at Lyft, including Senior Manager for both Pricing & Business Operations and Business Operations & Analytics, Erica has extensive experience in monetization, strategy, and analytics. Prior to Lyft, they held significant positions at Amazon (Goodreads), Facebook, and American Airlines, focusing on revenue analysis and pricing strategy. Erica earned an MBA in Marketing and Strategy from Duke University and holds a Bachelor of Science in Mathematics and Economics from the Massachusetts Institute of Technology.
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