Jacob Lorton

Jacob Lorton is a skilled professional with extensive experience in customer support and performance analysis. Currently serving as a Performance Specialist at Taskrabbit since April 2020, Jacob focuses on analyzing performance data for the North American markets, identifying improvement areas, and implementing effective solutions. Previous roles at Taskrabbit include Senior Customer Support Specialist, where Jacob conducted comprehensive investigations and trained junior specialists, and Customer Support Specialist, providing expert guidance to customers. Prior experience includes Project Coordinator at Concierge Auctions, where Jacob enhanced project efficiency, Operations Manager at LA Fitness, overseeing staffing and vendor relationships, and Personal Trainer at Texas State University, generating significant revenue through client training. Jacob holds a Bachelor's degree in Health and Fitness Management with a Minor in Business Administration from Texas State University.