Sam Mathew is a Deputy General Manager at Tata Communications, where they lead and mentor a team of Customer Success Managers to deliver exceptional service experiences. With previous experience as a Senior Manager at Tata Communications and Assistant Manager at Bharti Airtel Limited, Sam has developed strategies for customer retention and cross-functional collaboration. They hold an MBA in Marketing from Sikkim Manipal University and a Bachelor's degree in English Language and Literature from Catholicate College, Pathanamthitta. Sam is a champion for diversity and possesses strong communication and negotiation skills.
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