Mark Mesa is a seasoned IT professional, currently serving as Service Desk Manager at Tate since January 2023. Prior to this role, Mark spent over 14 years at the National Portrait Gallery, progressing from IT Support to Service Delivery Manager, where responsibilities included Active Directory administration, Exchange email management, and leading infrastructure changes. Mark demonstrated expertise in project management, budget oversight, and providing exceptional user support, alongside mentoring interns. Previous experience includes roles as IT Support Technician at Greenwich Community College and ICT Assistant at Novoship U, showcasing a strong foundation in user support, system documentation, and network management.
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