TAV Operation Services, a subsidiary of TAV Airports Holding and ADP Group, is amongst the leading global airport & travel hospitality service providers, currently presented in 19 countries, managing more than 80 lounges and providing a wide range of premium passenger services.  

TAV Operation Services aims to provide its guests a unique, seamless end-to-end customer journey as part of the travel experience and being the reliable solution provider for our partners within the eco-system. 

TAV Operation Services' portfolio includes premium and ancillary services such as Meet & Greet, Fast Track, Loyalty Platform, and Commercial Area Management at TAV Airports.  

Creating outstanding services for airline passengers with a global brand portfolio with Primeclass, TAV Passport, Tavport.com, LoungeMe. 

The operations of TAV Operation Services are covering Europe, the Middle East, Caucasus, Central Asia, Africa, Latin, Middle East, and North America regions.

Aviation & Aerospace

Travel & Leisure

TAV Operation Services

TAV Operation Services' headquarters in Istanbul, Turkey

This department manages employee relations, recruitment, benefits, and organizational development.

Human Resources

The Operations and Support team at TAV Operation Services ensures the seamless delivery of premium airport services and enhances the customer journey by overseeing daily operations, implementing process improvements, and managing service quality across various regions. This team is integral in coordinating resources, optimizing workflows, and supporting the operational needs of both passengers and partner airlines, thereby contributing to TAV's reputation as a leading provider in travel hospitality.

Operations and Support

The Sales and Customer Relations team at TAV Operation Services is responsible for driving revenue growth and fostering strong partnerships with airlines and travel providers. This team focuses on securing key accounts, developing new business opportunities, and enhancing customer satisfaction through tailored services. They ensure seamless communication and support, creating lasting relationships that elevate the travel experience for passengers and add value to TAV’s premium offerings.

Sales and Customer Relations

This department oversees and coordinates the various aspects of operational activities to ensure efficiency and effectiveness across the organization.

Operations Management

The Finance and Compliance team at TAV Operation Services is responsible for overseeing financial operations and ensuring regulatory compliance across the organization's diverse portfolio of airport and travel hospitality services. This team manages budgeting, accounting, and treasury functions, while also providing strategic financial reporting and guidance to support the company's growth and operational excellence in the global market. Additionally, they ensure adherence to legal standards and compliance protocols, safeguarding the integrity of financial practices within the organization.

Finance and Compliance

The Human Resources and Talent Management team at TAV Operation Services is dedicated to attracting, developing, and retaining top talent across the company's global operations. This team focuses on creating a positive workplace culture, implementing effective training programs, and ensuring compliance with international HR standards. By fostering employee engagement and supporting operational excellence, the team plays a crucial role in enhancing service quality and delivering a seamless travel experience for guests.

People (8)

Jobs (0)

Other teams

Operations and Support

Sales and Customer Relations

Operations Management

Finance and Compliance

Human Resources and Talent Management