Andy Wertner is a Senior CX Engineer at Tavus, specializing in technical software support, automation, and troubleshooting. Previously, they held roles such as Senior Customer Support Engineer at Alyce and Tessitura Training and Support Manager at the Philadelphia Regional Arts Consortium, where they led support teams and developed training programs. With a Master of Fine Arts in Writing for Stage and Screen, Andy is particularly interested in the intersection of narrative and technical writing, showcasing their detail-oriented communication skills and expertise in knowledge management.
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