Adrian D'Ambra

Customer Success at tawk.to

Adrian D'Ambra has a diverse work experience, starting with their current role as a Customer Success employee at tawk.to since January 2018. Prior to that, they worked at AAA Marketing Group as a Managing Director, focusing on sales management in various routes to market, from June 2008 onwards. Before that, they served as a waiter at Grossi Florentino, a renowned restaurant, where they provided exceptional service to high-end clients and celebrities like Keanu Reeves and Nicolas Cage, from November 2007 until June 2008. Adrian also had an entrepreneurial experience as the owner of Mamma's Boy Restaurant from January 2007 to September 2007. Lastly, they volunteered as a telephone counselor for No TO Violence between January 2003 and April 2004.

Adrian D'Ambra completed their Bachelor of Applied Science (B.A.Sc.) degree in Psychology from Deakin University from 2001 to 2004. Prior to that, they attended Whitefriars College from 1995 to 2000, although specific degrees or fields of study are not mentioned for this period. In addition to their formal education, Adrian has obtained several certifications, including "Customer Experience: Journey Mapping," "Using Questions to Foster Critical Thinking and Curiosity," "Solving Business Problems," "Winning Back a Lost Customer," "Improving Your Focus," and "Sales Operations" from LinkedIn in 2019.

Links

Timeline

  • Customer Success

    January, 2018 - present