John Reida

Senior Product Manager - Customer Service

John Reida is a digital product leader with over 15 years of experience in supporting customers and support teams with technology needs. They have successfully managed teams ranging from 5 to 150 members, demonstrating expertise in translating technical concepts for laypersons and empowering teams to exceed their goals. John has held positions at several organizations, including as a Senior Product Manager at SunPower Corporation, where they developed AI-powered self-service tools, and at Vistaprint, where they enhanced customer care strategies, achieving significant cost savings. Currently, John serves as a Senior Product Manager at TaxAct.

Location

Washington, United States


Org chart

This person is not in the org chart


Teams

This person is not in any teams


Offices

This person is not in any offices