John Reida is a digital product leader with over 15 years of experience in supporting customers and support teams with technology needs. They have successfully managed teams ranging from 5 to 150 members, demonstrating expertise in translating technical concepts for laypersons and empowering teams to exceed their goals. John has held positions at several organizations, including as a Senior Product Manager at SunPower Corporation, where they developed AI-powered self-service tools, and at Vistaprint, where they enhanced customer care strategies, achieving significant cost savings. Currently, John serves as a Senior Product Manager at TaxAct.
Location
Washington, United States
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