Dematrius Augustine

Dematrius Augustine has a diverse range of work experience in customer service and account management roles. Dematrius began their career in 2015 as a Customer Service Executive at Diethelm Travel Group, where they handled the Middle East and Chinese markets. In 2017, they joined andBeyond Travel as a Tour Executive, focusing on high-end clientele from various international markets. In 2019, they became a Senior Reservation Executive at Anasa Wellness Resort, responsible for managing reservations from online travel agents and local DMCs. In 2020, they transitioned to LALAN Rubbers as an Assistant Account Manager, maintaining key customer relationships and achieving sales objectives. In 2021, they joined Hab Shifa Australia as a Customer Success professional, providing inbound and outbound customer service and managing social media inquiries. Currently, Dematrius works at Taxually as a Customer Support Specialist, delivering top-notch service and onboarding clients for VAT registrations. Dematrius utilizes CRM systems and software to streamline workflows and ensure optimal results.

Dematrius Augustine has a diverse education history. In 2020, they enrolled in the University of Suffolk and completed their Master of Business Administration (MBA) degree in 2022. Prior to that, from 2016 to 2017, Dematrius studied at Northumbria University and earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services. In 2015, they attended Pearson College London and obtained an Associate's degree in Graduate Diploma.

Furthermore, Dematrius's education journey started at S. Thomas' College, Mount Lavinia, where they attended from 2000 to 2013. Although the degree obtained during this period is not specified, it can be inferred that they pursued Business/Commerce, based on the field of study mentioned.

In addition to their formal education, Dematrius has obtained several certifications. In May 2020, they completed a course on Strategic Thinking from LinkedIn. Similarly, in March 2020, they acquired The Fundamentals of Digital Marketing certification from Google. Finally, Dematrius obtained the Inbound Marketing Certified designation from HubSpot Academy in May 2020.