TCG Process is an international organization solving business process automation (BPA) challenges with its DocProStar platform, digitizing and automating complex processes across enterprises like Banking/Finance, Insurance, Healthcare, Public Administration and their business process outsourcers or shared services organizations. TCG Process markets solutions direct-to-customer and via partners, on five continents.

TCG’s DocProStar automates end-to-end processing for a wide variety of document-centric use cases in banking such as account opening, lease applications, consumer credit, mortgages, accounts payable, and generic digital mailroom for banks. TCG’s intellectual property provides a modern, robust, and highly scalable platform including Robotic Process Automation (RPA), Artificial Intelligence (AI), and other advanced technologies to achieve a new degree of efficiency in administrative processing. Compliance is built in and implementation times are shortened due to the platform’s no-code approach and flexible deployment options (private or public cloud, on-premises). Organizations using DocProStar reduce costs, speed transaction times, lower risk, and offer greater value to their customers and business partners.


Banking

Enterprise Software

Finance

Insurance

TCG Process

TCG Process' headquarters in Baar, Switzerland, Switzerland

Arnold von Büren

Tatiana Briotto

Sunjoo Kim

Mauro Bühler

Bob Fresneda

Frank Volckmar

Barry Richards

The Consulting and Analysis team at TCG Process works closely with clients to identify and understand their business process automation (BPA) needs. This team conducts detailed analyses, provides expert insights, and offers tailored recommendations to optimize document-centric workflows using the DocProStar platform. Leveraging their expertise in RPA, AI, and advanced technologies, team members ensure compliance, enhanced efficiency, and seamless implementation for clients, ultimately driving cost reduction and operational excellence.

Consulting and Analysis

The Leadership Team at TCG Process spearheads the strategic direction of the company, aligning all departments to achieve business goals. Comprising key executives such as the CEO, CFO, CTO, and regional managing directors, the team focuses on driving growth, overseeing operations across multiple continents, enhancing revenue streams, and fostering innovation in business process automation through the DocProStar platform.

Leadership Team

The Sales and Marketing team at TCG Process is responsible for driving market adoption of the DocProStar platform, focusing on creating strategic relationships with key accounts across various industries. They develop and execute targeted marketing campaigns, manage customer relationships, strategize sales initiatives, and support the business in achieving revenue goals. By leveraging market insights and a deep understanding of business process automation needs, the team ensures that TCG Process remains a leader in the BPA solutions space.

Sales and Marketing

The Project Management and Automation team at TCG Process is responsible for overseeing the implementation and optimization of the DocProStar platform for clients. They coordinate project timelines, ensure compliance and integration with existing systems, and utilize advanced technologies such as RPA and AI to automate complex document-centric processes. By managing cross-functional collaboration and client relationships, this team ensures successful deployment and continuous improvement of BPA solutions across various industries, enhancing operational efficiency and reducing costs.

Project Management and Automation

The Content Management and Product Team at TCG Process is responsible for developing, managing, and optimizing docProStar's product offerings and related content. The team coordinates product features and updates (Product Specialist and Head Of Product), ensures quality through rigorous testing (QA Tester), and manages digital content to enhance customer engagement and product understanding (Web-content-manager). Their collaborative efforts ensure the delivery of high-quality, innovative business process automation solutions.

TCG Process

Org chart

Teams

Consulting and Analysis

Leadership Team

Sales and Marketing

Project Management and Automation

Content Management and Product Team

Offices

TCG Process

Org chart

Teams

Consulting and Analysis

Leadership Team

Sales and Marketing

Project Management and Automation

Content Management and Product Team

Offices

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