Patrick Beckett

Senior Customer Experience Manager at TCGplayer.com

Patrick Beckett is an experienced Senior Customer Experience Manager at TCGplayer.com, where responsibilities include supervising the Customer Service Team, providing leadership and coaching, and coordinating training initiatives. With a focus on enhancing customer experience, Patrick creates procedures, communicates policies, and evaluates departmental efficiency. Previously, Patrick served as a Customer Experience Team Lead, managing customer requests and team performance, and as a Shipping and Receiving Specialist and Server at Kitty Hoynes Irish Pub & Rest. Earlier roles included Financial Analyst at Aspen Dental and Assistant Manager at Holmes Pub. Patrick holds a Bachelor of Business Administration in Marketing from Le Moyne College.

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