Patrick Beckett is an experienced Senior Customer Experience Manager at TCGplayer.com, where responsibilities include supervising the Customer Service Team, providing leadership and coaching, and coordinating training initiatives. With a focus on enhancing customer experience, Patrick creates procedures, communicates policies, and evaluates departmental efficiency. Previously, Patrick served as a Customer Experience Team Lead, managing customer requests and team performance, and as a Shipping and Receiving Specialist and Server at Kitty Hoynes Irish Pub & Rest. Earlier roles included Financial Analyst at Aspen Dental and Assistant Manager at Holmes Pub. Patrick holds a Bachelor of Business Administration in Marketing from Le Moyne College.
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