Fatima S. has a diverse background in customer service and management, with experience across several reputable organizations. Beginning as a Telesales Representative at HR BPO Solutions from February 2018 to August 2019, Fatima advanced to roles such as Sale Supervisor at Mjbpo and Customer Service Representative at Mindbridge Private Limited. Subsequently, Fatima worked as a Customer Service Specialist and later as Senior Executive Quality Assurance at Abacus Consulting until August 2023. Currently serving as a Customer Success Manager at TCP Software since April 2024, Fatima manages a growing client portfolio and maintains strong client relationships. Additionally, Fatima held a role in Client Operations at CrecenTech Systems Private Limited, focusing on project coordination and client management. Fatima holds a degree in Health/Medical Physics from The University of Lahore, earned between 2017 and 2021.
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