Muhammad Zaid

Muhammad Zaid's work experience includes working as an Implementation Specialist at TCP Software. In this role, they were responsible for implementing and onboarding SaaS solutions for businesses. Muhammad managed end-to-end implementation projects, assessed business needs, and delivered end-user training. Prior to that, they worked as a Customer Support Specialist at IBEX | Global Pakistan, where they were part of an inbound customer service campaign for Western Union. Muhammad also worked as an Accounts Receivable Specialist at MDVision Pakistan, specializing in eligibility and verification for no-fault claims.

Muhammad Zaid completed their Bachelor of Engineering (BE) degree in science from COMSATS University Islamabad from 2014 to 2018. Prior to that, they pursued their Intermediate studies in Pre-Engineering from Army Public School - APSACS between 2011 and 2012. Muhammad completed their Matriculation in Mathematics from Army Public School - APSACS in 2009-2010. Additionally, Muhammad Zaid has obtained several certifications, including the 2023 Annual Compliance Training, Core Skills - Professional Certification, Microsoft OneNote 2013, Outlook 2016: Core Communication, Collaboration and Email Skills, TimeClock Plus Analytics, Annual Compliance Training, CCPA/GDPR 2022, and Cyber Security 2022, all from TCP Software.