Muhammad Zeeshan

Senior Technical Support Specialist T-i & T-ii at TCP Software

Muhammad Zeeshan has an extensive work experience spanning multiple industries and roles. Muhammad is currently working as a Senior Technical Support Specialist T-I & T-II at TCP Software since January 2022. Prior to their current position, they worked as a Technical Support Specialist at TCP Software from July 2021 to January 2022.

Before joining TCP Software, Zeeshan worked at Systems Limited as an Operations Expert from March 2018 to July 2021. Muhammad also gained experience as an Operations Supervisor at Activekey Solutions from December 2014 to January 2018.

Zeeshan's career started in 2004 with the Ministry of Municipal and Rural Affairs (MOMRA) as a GIS Consultant. Muhammad then worked as a GIS Consultant at Geonex Corp from February 2005 to March 2007. Later, they transitioned to marketing roles, serving as a Marketing Executive at Nomi mobile UK Ltd. from April 2007 to July 2009, and as a Marketing Specialist at Lycamobile Group from November 2009 to August 2010.

In addition, Zeeshan has also gained experience in customer service roles. Muhammad worked as a Customer Service Representative at WorldSIM International Roaming & Travel Gadgets from April 2011 to September 2013. Muhammad also served as a Customer Support Executive at TRG from February 2013 to July 2014.

Overall, Zeeshan's work experience demonstrates their versatility and adaptability across various industries and roles, including technical support, operations, marketing, and customer service.

Muhammad Zeeshan began their education with a Matriculation degree in Computer Science from Pakistan International School Riyadh in 2001. Muhammad continued their studies in the same field and obtained an Intermediate in Computer Science (I.C.S) degree from Pakistan International School Riyadh in 2004. Following that, they pursued higher education in Computer Science and completed a Bachelor of Science (BSc) degree from London City College of IT Management between 2007 and 2010.

In addition to their formal education, Muhammad Zeeshan also earned a certification in Technical Support Fundamentals from Coursera in 2021. The course was completed in October of that year.

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Timeline

  • Senior Technical Support Specialist T-i & T-ii

    January, 2022 - present

  • Technical Support Specialist

    July, 2021

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