Adil Seco

Adil Seco is an experienced professional with a background in operations, business analysis, and UX design. At KOL TELECOM SERVICES LLC, Adil reactivated 70% of dormant accounts, drove $200,000 in business growth, and retained 95% of clients through optimized strategies. At Tata Consultancy Services, Adil significantly reduced customer escalations by 45% and led a redesign of an internal supply chain portal aimed at enhancing operational efficiency by 75%. Adil also successfully restructured processes to achieve a 0% error rate while increasing production efficiency by 65%, demonstrating strong capabilities in stakeholder communication and data-driven decision-making. Adil holds a Bachelor of Computer Applications from Christ University and a UX Design certification from the University of the West of England.