Amit Mitra is a seasoned IT operations executive with over 25 years of experience in IT service management, governance, and enterprise service management. Currently serving as a Program Director at Tata Consultancy Services, Amit leads large-scale digital transformation, AIOps, and automation initiatives across major retailers in the UK and Europe. Previously, Amit held various leadership roles at Tata Consultancy Services, including SAP Service Manager and Client Partner, where they drove operational excellence and achieved significant improvements in customer satisfaction. Amit earned a Bachelor of Engineering degree from Jalpaiguri Govt. Engineering College.
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