Amit Shaw is an accomplished IT Service Management (ITSM) professional with extensive experience at Tata Consultancy Services, where Amit has served as Team Lead and Major Incident Manager since March 2018. Amit demonstrates a proven ability to manage multi-vendor environments, streamline service delivery processes, and ensure alignment between business objectives and IT operations. Amit holds a Bachelor of Commerce degree in Accounting and Finance from Calcutta University, which was completed between 2006 and 2009.
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