Archana G is a seasoned Pega Lead Business Analyst at CVS Health with extensive experience in healthcare workflows, claims processing, and compliance with mandates such as HIPAA and ICD-10. Since January 2020, Archana has led BPMN process modeling, gap analysis, and implemented decision strategies for complex claims adjudication. Archana previously held roles such as Pega Business Analyst at North Dakota Medicaid and Senior Pega Business Analyst at Optum, contributing to Medicaid initiatives and system integrations. An adept quality assurance professional, Archana has also worked as a QA lead and automation developer, utilizing Agile methodologies and tools like JIRA and Selenium. Archana holds a Master's degree in Information System Management from Stratford University.
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