Arijit Dastidar is a Service Delivery Manager at Tata Consultancy Services and an ex-IBMer with over 18 years of global experience in IT Service Delivery across various sectors, including airlines, telecom, banking, and healthcare. They hold ITIL V3 and V4 Foundation certifications, as well as Six Sigma Yellow Belt and expertise in Agile methodologies. Previously, Arijit managed service desk delivery and incident management at IBM, excelling in team performance and client management. Arijit completed a Bachelor of Commerce in Accounting and Business Management from St. Xavier's College in Ranchi, Jharkhand.
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