Arjun Dhall is a skilled Service Delivery Lead with over 8 years of experience in IT service management and service desk operations. Currently, they lead service delivery at Tata Consultancy Services and have previously held roles such as Senior Analyst at HCL Technologies and British Council. Arjun's expertise includes problem, change, and knowledge management, with a strong focus on enhancing service quality and customer satisfaction through effective communication and process optimization. They also completed a Bachelor of Business Administration from Bharati Vidyapeeth and a Post Graduate Program in Cloud Computing from Caltech.
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