Avijit Roy

Avijit Roy is an experienced professional with a diverse background in technical support, cloud engineering, incident management, learning and development, and crisis management. At Tata Consultancy Services, Avijit held multiple roles including Technical Support Executive, Cloud Support Engineer, Incident Analyst, Learning and Development Advisor, and Relationship Crisis Management Leader, effectively enhancing customer experience, managing server applications, and driving process improvements. Prior experience includes serving as a Customer Service Associate at Serco and as an Operation Executive at Swiggy, where Avijit contributed to operational strategies and customer satisfaction initiatives. Avijit holds a Bachelor of Science degree from the University of Calcutta and completed high school with a focus on Mathematics and Computer Science.