Balakumar P is a digital and transformation leader with over 27 years of experience in driving digital operating model transformations across various industries, including BFSI, retail, and hospitality. Balakumar has successfully led significant modernization projects worth over $70 million and holds a US patent for innovative strategies in modernization. Currently serving as a Senior Leader in GenAI for BFSI (non-US), Balakumar focuses on creating GenAI-based tools and frameworks for modernization projects and has spearheaded multiple proof of concepts to improve productivity in IT operations. Balakumar's previous roles include Head of IT Simplification and Digital Transformation, where they managed complex, multi-year transformation programs. Balakumar holds a Master's degree in Engineering Design from Anna University and a Bachelor's degree in Mechanical Engineering from the National Institute of Technology, Tiruchirappalli.
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