Benjamin Hermocilla is a Transition Manager at Tata Consultancy Services, currently leveraging over 14 years of experience in the BPO industry, with a strong emphasis on the U.S. health sector. Prior to this role, Benjamin served as a Service Delivery Lead at Accenture, where they managed service level agreements and led a large team of analysts. Their career also includes positions as an Operations Team Lead and Associate Team Lead at Accenture, where they drove performance improvements and managed client interactions. Benjamin holds a degree from the University of the Philippines Los Baños.
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