Caroline A

Caroline A is a Project Management Professional with over 13 years of experience in IT and Supply Chain. Currently serving as a Cross Functional Services Lead at Tata Consultancy Services, Caroline evaluates workflow efficiency and leads audits while collaborating with stakeholders to enhance service level agreements. Previously, at Cognizant, they developed and maintained IT Service Management processes, focusing on continual service improvement and customer experience management. Caroline began their career as a Senior Associate at VWR, managing purchase orders and coordinating logistics. Caroline earned a Bachelor's degree in Science with a focus on Physics from PSGR Krishnammal.