Ceasar Guico is an experienced Quality Assurance Lead and Problem Manager currently working at Tata Consultancy Services, where they apply strong analytical and statistical skills to enhance process metrics. Ceasar previously served as an IT Helpdesk Analyst at Xerox Business Services Philippines, and as a Senior Technical Support Representative at Acquire BPO. They also have a background in operations and customer service from their roles at Capital One and HSBC. Ceasar earned a Bachelor's degree in Computer Science from Batangas State University after completing high school at the University of Batangas.
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