Chaitanya Pathak is a passionate and accomplished digital leader with 16 years of experience in IT solutions and services delivery, specializing in digital transformation, design thinking, technology consulting, and program management. Currently serving as the Head of Customer Experience - Manufacturing at Tata Consultancy Services, Chaitanya has led various teams and projects across sectors such as Manufacturing, Banking & Financial Services, and Insurance. Chaitanya's educational background includes a BE in Computer Science & Engineering and an MBA in Information Technology, alongside advanced training in Information Management. Throughout their career, Chaitanya has consistently focused on driving customer satisfaction and operational excellence.
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