Cheryl Roach (Franswah) is a Business Process Lead at Tata Consultancy Services, where they have been since 2018, specializing in cross-functional teams and change management. Previously, they held positions as a Senior Business Analyst at HSBC from 2014 to 2016, and as a Payroll Specialist at ADP from 2016 to 2018. Cheryl is ITIL V4 certified and has expertise in banking and customer service, demonstrating a commitment to personal and professional growth throughout their career.
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