Claudia Ema is a seasoned business analyst with extensive experience in digital transformation and strategic project management across various industries. At aYo Holdings, Claudia facilitated workshops to transition from USSD to a Progressive Web Application in Uganda, enhancing user experience and accessibility. Currently serving as a Senior Business Analyst at Tata Consultancy Services, Claudia leads business problem analysis for the Telco Business Support System, driving digital transformation for telecom operations in Guinea and Senegal. Prior experience includes roles as a Process Analyst at Somkhosi Consulting, where Claudia optimized an E-commerce platform for B2B clients, and as an Industrial Engineer at KLT Automotive & Tubular Products Ltd, where facility layout redesign and lean manufacturing techniques improved production efficiency. Claudia holds a National Diploma in Industrial Engineering from Vaal University of Technology and a Bachelor of Technology in Management Services from the University of Johannesburg.
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