Pratima Dalmova is currently an MS Dynamics CRM Functional Consultant at Tata Consultancy Services, where they focus on CRM upgrade projects in retail banking. Previously, they held the same role at Wipro from 2019 to 2023, where they honed their skills in implementing essential processes in Microsoft Dynamics CRM. Pratima has demonstrated expertise in enhancing customer experiences and improving operational efficiency through successful project implementations.
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