Deepa Batheja is an experienced professional in technical support and project management, with a solid background in troubleshooting and application support across multiple industries. With a Bachelor of Commerce degree in Accounting from Rani Durgavati Vishwavidyalaya, Deepa held positions at Convergys as a Senior Technical Specialist for Microsoft, at IBM as a Semi Technical Support Officer for Virgin Media, and at Tata Consultancy Services in several roles including Command Center Analyst for Grainger and Application Support Lead for American Express. Additionally, Deepa has served as a Contract/Partner Manager, Scrum Master, and Program Manager, demonstrating expertise in contract governance and project delivery utilizing both Scrum and waterfall methodologies. At DXC Technology, responsibilities included providing second and third level support for Royal Mail Plc.
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