Deva Giftlin

Deva Giftlin is an IT professional specializing in contact center technology and project management. Over the years, Deva has developed a proven track record in establishing teams and processes that enhance productivity and efficiency. Deva's expertise spans cloud contact center technologies including Genesys Cloud, Twilio, and AWS Connect, as well as various AVAYA and Cisco products. Deva has held various roles, including Technical Architect and Senior System Administrator, and has contributed to major corporations by developing cost-effective solutions that improve service quality and reduce operating costs. Deva earned a Bachelor of Technology degree in Electrical, Electronics, and Communications Engineering from SRM University.