Deval Shah is a Certified SaFe 6 Agile Product Manager and Product Owner with over 18 years of experience in global operations, risk, and consulting, primarily in the BFSI, telecom, and aviation sectors. Currently, Deval serves as a Functional Architect at Tata Consultancy Services, focusing on refining features and implementing Behavior-Driven Development techniques for British Airways. Previously, Deval worked as a Delivery Operations Manager, where they excelled in process and financial management, client relations, and fostering a high-performance culture. Deval began their career as a Junior Executive at Vodafone and held various roles at Idea Cellular Ltd, gaining expertise in customer operations and business analytics. They hold a Bachelor of Business Administration from Gujarat University.
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