Dhanraj Mane is a Genesys Engineer specializing in Genesys Cloud CX and has over a decade of experience at Tata Consultancy Services. Previously, Dhanraj worked as an NBN Switch Engineer at Ventura India Pvt Ltd, where they managed the installation and maintenance of NBN switching equipment, ensuring high service availability. They also held the position of Sr. Customer Service Executive, handling ticket reservations for BMI Airlines. Dhanraj is currently pursuing a Master of Business Administration at Pune University.
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