Dibya Saha is a dynamic leader and change agent specializing in quality assurance and process excellence, bringing a decade of professional experience to the role. Currently a Senior Quality Manager and Process Excellence Lead at Tata Consultancy Services, Dibya has previously served as a Process Excellence Professional at BT, where they led numerous process improvement initiatives and managed a team of consultants. Certified as a Lean Six Sigma Black Belt and an ISO 9001:2015 Lead Auditor, Dibya possesses a strong analytical skill set and a proven track record in streamlining business processes to enhance productivity and customer satisfaction.
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