Ekta Gupta is an experienced IT professional with a comprehensive background in technical support and systems engineering. From April 2019 to October 2022, Ekta worked as a Technical Support Specialist at Genpact, where responsibilities included website creation, managing active directory, and addressing hosting and WordPress-related issues. Following this role, Ekta served as a Senior System Analyst at HCLTech from October 2022 to October 2024, providing advanced technical support and troubleshooting complex issues. Currently, Ekta holds the position of Senior System Engineer at Tata Consultancy Services, responsible for managing major incidents and coordinating resources for timely resolutions. Ekta holds a Bachelor of Engineering in Electrical Engineering from Rashtrasant Tukadoji Maharaj Nagpur University, attained between 2014 and 2018.
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