Emma Cunningham MA, QFA, CIP has over 19 years of experience in the insurance industry, beginning as a Claims Administrator at Zurich Life Assurance plc from January 2005 to September 2014, where responsibilities included reinsurance and encashments. Emma advanced to a Claims Assessor role at Zurich Insurance from September 2014 to November 2017, managing new team members and overseeing claim processing. A Sales Advisor position at FBD Insurance from June 2018 to August 2022 involved direct customer interaction and exceeding sales targets in various insurance types. Currently, Emma holds a position in Client Services at Clearstream, focusing on claims assessment across multiple categories while handling vulnerable customers. Emma now serves as a Claims Assessor at Tata Consultancy Services since December 2024. Emma holds a Master’s degree in Economics from University College Cork and the QFA qualification, remaining compliant with industry standards.
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