Fanni van Velzen is a strategic and results-driven management consulting professional with over 13 years of experience in digital and business transformation, specializing in customer experience strategy and management advisory. Currently serving as a Managing Consultant in Customer Experience Transformation at Tata Consultancy Services, Fanni has previously held roles at IBM, where they executed complex projects and led cross-functional teams. Fanni co-founded a retail start-up and has a strong educational foundation, including a Master of Science in Business Studies from the University of Amsterdam and dual degrees in International Business and Management Studies and European Business Administration.
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