Federico Menini is a project manager and QA specialist with over 5 years of experience in quality assurance and customer service roles. They have worked as a Quality Analyst and a Customer Service Representative at Alorica, where they honed their skills in monitoring and auditing services. Most recently, Federico has taken on the role of Delivery Pursuit Lead at both Microsoft and Tata Consultancy Services. In addition to their professional experience, Federico pursued various educational qualifications, including a Bachelor of Business Administration and studies in Psychology and Web Development.
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