Florencia Chick is currently a Voice Engineer at Tata Consultancy Services, specializing in Genesys Cloud and VoIP technologies. With a background in customer service and technical support, they hold a Licenciatura en Tecnologías de la Información from UTEC, where they are currently studying. Florencia has previously worked as a Maintenance Analyst at AirClass Lineas Aereas and has experience in sales and administrative roles. Their expertise spans implementation, troubleshooting, and support for enterprise applications and systems.
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