Gaurav Shetty is a Business Process Lead at Tata Consultancy Services, bringing over 13 years of experience in the Hospitality and IT industries. Previously, Gaurav held positions at Hilton, IHG, and Ramada, where skills in project management, human resource operations, and customer service were developed. Gaurav's educational background includes a Bachelor's Degree in Hospitality Management from Ealing Hammersmith & West London College. Additionally, Gaurav served as a Sales Executive and Key Accounts Manager in various hospitality roles, showcasing a strong foundation in sales and client relationship management.
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