Genzen P. is a Senior Manager at Tata Consultancy Services, leading a team of over 140 associates in US-based retirement services since 2023. With more than 21 years in the BPO industry, Genzen has extensive experience in the Life Insurance sector, progressing from a business process associate to roles such as SME and team lead. They played a pivotal role in establishing and expanding life underwriting processes in the Philippine operations and led the retirement services unit during a significant migration. Genzen holds a BS in Physical Therapy from the University of the Philippines Manila, earned in 2003.
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