Gorkey Cherukuri

Gorkey Cherukuri is an experienced customer service professional with a strong background in team leadership and management. Currently serving as a Customer Service Team Lead at Tata Consultancy Services since March 2021, Gorkey previously held the position of Team Manager at the Victorian Department of Health from October 2018 to March 2021. Prior experience includes a role as Customer Service Manager at Amazon from January 2007 to June 2015, where responsibilities included managing a large team, enhancing customer satisfaction, and implementing performance solutions. Gorkey began the career as a Senior Retention Associate/Lead at Tata Tele Services from August 2005 to December 2007. Gorkey holds a Bachelor’s Degree in Science from Kakatiya University, completed between 2002 and 2005.