Gourab Ghosal is an experienced SAP Sales Distribution Functional Consultant at Tata Consultancy Services since April 2021, with a total of 4.5 years of experience in EDI/IDoc monitoring, sales and distribution, and order-to-cash processes. Gourab is an ITIL v4 certified professional, skilled in areas such as pricing, billing, shipping, third-party sales, and customer master data management. Expertise includes incident management, root cause analysis, and business process optimization, with a proven ability to handle P3 and P4 tickets while collaborating with cross-functional teams. Previously, Gourab served as a Desktop Support Engineer and Information Process Enabler at Tata Consultancy Services. Seeking to leverage skills in a challenging SAP SD Functional Consultant role to enhance operational efficiency and drive digital transformation.
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