Harold Estes is an experienced ITOM Discovery and Service Mapping expert, currently serving as a Solutions Architect at Tata Consultancy Services. With over 30 years in the information technology industry, they have specialized in ITSM implementation, CMDB health checks, and process automation, and have a proven track record of optimizing ITOM through AI-powered solutions. Harold has previously held roles including Senior Staff Computer Systems Analyst at Lockheed Martin and Director of Information Technology at Lipomed Inc. They are dedicated to helping clients enhance their IT operations through data-driven decision making and effective process improvements.
Location
Creedmoor, United States
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